If they complained about the amount they had to pay, they were sometimes pressured to pay immediately. After the job was done, they were confronted with a hefty bill on the spot. In addition, consumers that hired a locksmith through KeyService were not given a price estimate in advance. However, these misleading practices did create confidence among consumers that they were dealing with a trustworthy company. In addition, fake positive reviews were also listed on these websites. On its websites, it advertised that the locksmiths with which it did business all met certain quality criteria, whereas, in reality, they had not been assessed on such criteria. In ads that KeyService ran, it presented itself as a local locksmith. The company ranked high in online search results, because it had placed and paid for many ads. That is why we have imposed fines on this company.” What has been the problem?Ĭonsumers that had locked themselves out of their homes found the company online. This company, however, took advantage of that vulnerable position by misrepresenting themselves, sending hefty bills afterwards, and by putting pressure on consumers to pay those bills. In these situations especially, consumers should be able to trust the services of a business such as a locksmith. For using such aggressive and misleading commercial practices, ACM has imposed a fine of 200,000 euros on the company, and a fine of 50,000 euros on its executive.Ĭateautje Hijmans van den Bergh, Member of the Board of ACM, explains: “If you have locked yourself out of your home, you search for a trustworthy company that can help you. Cost information was not provided in advance, but consumers were sometimes pressured afterwards to pay the hefty bills immediately. On its website, the company presented itself as more trustworthy than it actually was, and it seemed as if KeyService Nederland checked the quality of the locksmiths that it dispatched. The company offered locksmith services online, where consumers that hired the company were given the impression that they would be doing business with a local locksmith. Call us today or fill out the form on this page for a reliable locksmith service that you can trust.The Netherlands Authority for Consumers and Markets (ACM) has imposed fines on KeyService Nederland / Plumberservice, registered in the southern Dutch city of Helmond, as well as its executive. We also accept all major credit cards for quick and easy payment. Contact us by phone or through our website and we'll send out the nearest locksmith in your area. The process of calling a locksmith with us is simple and easy. If you’re in a hurry, our trained emergency locksmiths will provide fast and reliable service. Our emergency locksmiths can help with any type of lockout you experience. We are able to provide every possible method to get you back in to your car, home or office. We specialize in lockouts to your car, home, or office. We provide a wide variety of products with our services, including keys, locks, and security systems. Our mobile technicians make replacement keys, change door locks, and even setup security systems with the tools and materials available inside their custom van. They work from the comfort of their professional vehicle, saving you a trip to the storefront. Locksmith Pros offers a wide array of locksmith services including car lockouts, house lockouts, installing new locks, car key replacements, car key extraction, unlocking safes and more.Īll of our professional technicians offer mobile locksmith services. Our expert team of emergency locksmith professionals are trained and experienced in using the latest technology and locksmith techniques. All technicians have an arrival time of 15 minutes on average. Locksmith Pros offers fast and reliable locksmith services 24 hours a day, 7 days a week. Locksmith Pros is a trusted locksmith company specializing in emergency, automotive, residential and commercial locksmith services.
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